Privacy Policy and Return Policy - Wowstep Marketing
Last updated: December 2024
This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use our services, and explains your privacy rights and how the law protects you. By using our services, you agree to the collection and use of information in accordance with this policy.
Collection and Use of Your Personal Data
Types of Data Collected
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Personal Data: We collect information such as your name, email, phone number, and address, necessary to provide and improve our services.
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Usage Data: Information automatically collected about your use of the services, such as IP address, device type, and pages visited.
Tracking Technologies and Cookies We use cookies to improve user experience and analyze the use of our services. You can adjust your browser settings to refuse cookies, but this may impact certain features.
Return Policy and Complaints
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Payment Returns
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We do not offer payment refunds. All contracted services are non-refundable after payment.
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If a service is interrupted or not delivered as agreed, Wowstep Marketing commits to resolving the issue directly with the client by offering an alternative solution or adjusting the services as agreed.
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Handling Complaints
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Mutual respect is essential: Any dissatisfaction or complaint should be communicated directly to our team. We do not accept malicious comments or defamation on social media or any other public platform.
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Friendly Dispute Resolution: If an issue arises, Wowstep commits to resolving it amicably and directly. If necessary, we will seek mediation or arbitration to settle disputes before considering legal action.
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Defamation Prohibition: Any attempt to publish defamatory comments or harm Wowstep’s image, whether on social media, public forums, or any other platform, will be subject to penalties. If this occurs, we will take appropriate legal action, including imposing fines.
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Data Security and Protection
We guarantee that all the information you share with us will be treated with the utmost respect and security. We are committed to protecting your personal data in compliance with applicable data protection laws. Detailed information about how we collect, use, and protect your data is outlined in our Privacy Policy.
Terms and Conditions
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Confidentiality and Mutual Respect: We ask that all internal and confidential information of Wowstep be treated with discretion. Any breach of confidentiality or negative public comments that could harm our image or that of our clients will not be tolerated.
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Penalties for Breach: If there is a breach of trust, such as public defamation or unauthorized disclosure of information, Wowstep reserves the right to impose a penalty and take legal action as specified in our Terms and Conditions.
Our Commitment to You
Wowstep Marketing is committed to providing transparent and high-quality service. We are dedicated to helping you achieve your goals while respecting your rights and ensuring a trustworthy relationship.
Contact
For questions or issues, please contact us directly. We are available to listen, assist, and resolve any situation in a respectful and effective manner.
Legal Notice
By accepting our services, you agree to the terms and policies set forth, including amicable dispute resolution and commitment to confidentiality, as described.
